Navigating the unemployment process can feel confusing—but you don’t have to do it alone. OhioMeansJobs Muskingum County is here to help connect you with the information and support you need during this transition. While unemployment benefits are administered by the Ohio Department of Job and Family Services (ODJFS), we’re here to help you understand the process and provide guidance when you have questions.
The Ohio Unemployment Insurance Call Center is your go-to resource for filing claims, checking the status of your benefits, resolving issues, and getting answers to common questions. Representatives are available to help walk you through each step of the process.
Contact the Ohio Unemployment Call Center:
- Phone: 1-877-644-6562
- TTY: 1-614-387-8408
- Hours: Monday through Friday, 8:00 a.m. – 5:00 p.m.
- Website: unemployment.ohio.gov
You can also file your initial claim and manage weekly claims directly online at the link above.
If you are experiencing delays, confusion, or difficulty accessing your account, our staff at OhioMeansJobs Muskingum County may be able to assist you with general guidance and help you get in touch with the appropriate ODJFS representative. While we cannot process claims or access your unemployment account directly, we are happy to help answer questions and guide you to the right resources.
In addition to unemployment support, we encourage all job seekers to explore the full range of services available at our office—from job search help to career training, resume assistance, and more.
If you’ve recently lost your job or need help with next steps, contact us today or stop by our office. We’re here to support you and connect you to opportunities.